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Information

If you have any difficulties downloading a pattern after purchase please refer to the FAQ or contact me and quote your order number or email address.

If you are worried about receiving and printing your pattern please try something from our Free Stuff category.

Other issue? Check the FAQ or contact me

Privacy Notice

Privacy & Terms

Collection of Information

It is necessary that we collect personal information about you for the purposes of providing the services offered on this website. You have rights in relation to this information and this document sets out these rights.

We collects your name, address, contact details and various other items of information relating to your usage of the site and your other business dealings with us.

Your personal information is only used for the purposes of providing the services offered through this website and for the purpose of better marketing our products and services to you and your business.

We will not sell your personal information to other parties for their use in their, or others, promotional activities.

Storage of Information

Your information is kept in a database that is protected by a login and password. Every effort is made to secure this database to prevent your personal information being obtained by third parties. You have a right at any time to request that you be told what personal information that we hold about you and to request that this information be destroyed.

Cookies

The storing of cookies on your machine is necessary to identify a buyer during a session on this website. Cookies must be enabled to purchase online on this store, this is to embrace privacy and security related issues regarding your visit to this site. By enabling cookie support on your browser, the communication between you and this site is strengthened to be certain it is you who are making transactions on your own behalf, and to prevent leakage of your private information.

Credit Card

Credit Card transactions are processed in Australian Dollars using PayPal Express Checkout. No credit cards are entered or stored on this website. For more information about how Paypal processes your Credit Card safely and securely please see PayPal's Safety Advice.

 

Shipping & Returns

Shipping

Every effort has been made to accurately express the postage costs we occur. Items are shipped via Australia Post.

Returns

Retuns are not accepted on digital patterns at all.
Returns may be accepted for physical items, however items must be returned within 30 days and return postage is at your own expense. Please contact us to discuss any issues and arrange a resolution.

 

Copyright

Copyright Statement

Material on this site is all the copyright of Happy Bobbin and the copying or use of this information is not permitted unless prior written permission is received from the site owner. We take copyright seriously, so if you think one of the designs featured on Happy Bobbin breaches copyright of another product or person please contact us and we will work toward a resolution.

Development of Designs

Happy Bobbin is run by a single person who is developing designs from sketchbook to implimentation. All designs are drafted and constructed in house.

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